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Showing results for "Customer Management"

Customer Escalations Management: The Golden Recipe

Customer Escalations Management: The Golden Recipe

Nikolaos Zormpas
Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management

Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management

Michael J.A. Berry
Customer Relationship Management

Customer Relationship Management

Ed Peelen
Customer Relationship Management: Concepts and Technologies

Customer Relationship Management: Concepts and Technologies

Francis Buttle
Service Management and Marketing 3e: Customer Management in Service Competition

Service Management and Marketing 3e: Customer Management in Service Competition

Christian Grönroos
CRM Handbook, The: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)

CRM Handbook, The: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)

Jill Dyché
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers

Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers

Bernd H. Schmitt
Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)

Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)

Vinay Kumar
Restaurant Management: Customers, Operations, and Employees (3rd Edition)

Restaurant Management: Customers, Operations, and Employees (3rd Edition)

Robert Christie Mill
Harvard Business Review on Customer Relationship Management

Harvard Business Review on Customer Relationship Management

C.K. Prahalad
Customer Experience Management: How to Design, Integrate, Measure and Lead

Customer Experience Management: How to Design, Integrate, Measure and Lead

Nihat Tavsan
Secrets of Customer Relationship Management: It's All About How You Make Them Feel

Secrets of Customer Relationship Management: It's All About How You Make Them Feel

James G. Barnes
Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

Richard Adams
Customer Relationship Management: Integrating Marketing Strategy and Information Technology

Customer Relationship Management: Integrating Marketing Strategy and Information Technology

William G. Zikmund
Service Management and Marketing: A Customer Relationship Management Approach

Service Management and Marketing: A Customer Relationship Management Approach

Christian Grönroos
Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program

Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program

Jeff Sheehan
Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management

Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management

Olivia Parr Rud
Principles of Customer Relationship Management

Principles of Customer Relationship Management

Roger J. Baran
Customer Relationship Management: A Strategic Imperative in the World of e-Business

Customer Relationship Management: A Strategic Imperative in the World of e-Business

Stanley A. Brown
Customer Relationship Management (Briefcase Books Series)

Customer Relationship Management (Briefcase Books Series)

Kristin L. Anderson